CS Forum 2012 Recap

I was fortunate enough to travel to Cape Town, South Africa, this past week. In addition to beautiful weather and brandy distillery tours, I watched a bunch of great speakers and friends talk at length about a little bit of everything – from driving change to HTML5; from the challenges of owning – and changing – a business to the functional possibilities of structured content. It was inspiring and comfortable – a little bit like Content Strategy Camp – and the attendees and speakers alike were all wonderful.

Book Review: Design is a Job

There are thousands of books about what it takes to learn the skills needed for our careers – the art and craft and promotion – but precious few about what it takes to understand the job that lies beneath. We know what to do, and why to do it, but we don’t learn how to push forward on a practical level. Mike Montiero’s Design is a Job is one of those precious few.

My Thoughts on IA Summit 2012: “Why Is the Sky Blue?”

The theme of this year’s IA Summit – Cross-Channel Experiences – was well represented, and regardless of which wall of the user experience room you tend to lean against, it’s clear we’re all moving forward toward this universal promise of “future-friendly” web properties, where our content moves from one format to another through the magic of metadata and chunking. The hidden theme of the conference, …

Contents Magazine

You’ll have to forgive me for a moment. I’m about to get mushy. Because, over in a more enlightened part of the internet, something beautiful just launched. Contents Magazine is a little project from the team of Krista Stevens, Erin Kissane, Erik Westra and Ethan Marcotte. A little project, I say. HA! More like a VERY MAJOR undertaking. It’s the act of taking a scattered …

Barker on “The Emperor Has No News”

The company website news feed. What gives, AMIRITE? Jewelry stores and celebrities and banks and pretty much everyone has a news feed and no one really stops and asks, “why do we have a news feed at all?” Or, more importantly, is having a news feed even something worth pursuing? An Onion article to this effect, “Man Cruises By William H. Macy’s Website To Check …

Wachter-Boettcher on “Industry vs. Organizational Knowledge”

Sara Wachter-Boettcher took my domain knowledge post one step further, diving into what we need to know about a company’s organizational structure. From her post, “Master of which domain? Industry vs. organizational knowledge:” Agencies have historically acted like suitors whenever a new client comes around. It’s all fluffy clouds and sparkles and sweet nothings in their ear. That’s how you win business, right? Problem is, …

McCoy on Wireframing (and Not Taking it Too Far)

Wireframes are, ultimately, an IA’s way of saying “this is how content works on the site.” It’s the only real way we can communicate concepts and relations in a visual way. But be careful. Developing IA wireframes is about determining message hierarchy and content interaction. It’s NOT about showing where every little thing goes. Because that’s what a designer does. (Psst: and, they do it …