March 6, 2014 - I’ve written a few things over the past few months since publishing that chapter in Smashing Magazine’s New Perspectives on Web Design, but none of them have managed to land here. So let’s fix that.
November 26, 2013 - I’m excited to officially announce the my inclusion in The Smashing Book #4: New Perspectives on Web Design. SURPRISE – I wrote about content strategy. The chapter, which focuses on both sides of the content strategy landscape – both user needs and editor needs – serves as a capstone to all of this empathy stuff that’s I’ve been writing and talking about over the past year and a half. So go buy it.