Google JUST SAYS NO to Overpagination.

Google says “HELL NAH, MULTI-PAGE” and promises to provide results for view-all over paginated articles. From the Official Google Webmaster Central Blog: Therefore, to improve the user experience, when we detect that a content series also contains a single-page version (e.g. page-all.html), we’re now making a larger effort to return the single-page version in search results. If your site has a view-all option, there’s nothing …

eBay Patents 10-Click Checkout

From Stevey’s Blog Rants comes this gem: The newly-patented buying system guides users through an intuitive, step-by-step process of clicking “Buy It Now”, entering your password, logging in because they signed your sorry ass out again, getting upsold shit you don’t want, continuing to your original destination, accepting the default quantity of 1 (otherwise known as “It”), committing to buy, clicking “Pay Now”, entering a …

Over-security questions

Hey, let’s not get the idea that I only think about web passwords, because I don’t, despite this being the second consecutive blog post about web passwords. But, you know, sometimes companies do it wrong. Background: I sometimes forget passwords, especially those connected to sites I rarely visit. When that happens, I usually just click the “retrieve password” link. That’s what you do. That’s just …

Usability gap

If there’s one thing that last month’s Gawker password leak reminded us, it’s that no password is safe, regardless of how often you use it. The answer is to create stronger passwords. Cryptic passwords. And use different passwords for every site. But, seriously, how many passwords can YOU remember at once? There’s a difficult balance between creating passwords we can remember – as in, passwords …

The Priority of Constituencies

I have been reading Jeremy Keith’s HTML5 for Web Designers for all of 10 pages and I’ve already found awesomeness: namely, the term “The Priority of Constituencies.” Sounds fancy. It’s not – it’s painfully simple, actually. It’s a design term, stating that, “in case of conflict, consider users over authors over implementers over specifiers over theoretical purity.” In other words, the further something moves along …

Usability (and Opening Day) break

One of the most frustrating aspects of the Argus Leader’s Web site – and let’s be fair: this is probably not an Argus thing as much as it’s a Gannett thing – is the issue of page navigation. Exhibit 1: Underlines = Links As you can see, the page I’m currently on (page 1) is underlined. One problem: common usage has led to the understanding …